NZ Post

We moved from Wellington 6 months ago now - you would think our mail redirection would have been sorted out in this time. But no!

I could honestly scream! It's such a simple thing. Pay $85 and for a whole year NZ post will redirect any mail that is addressed to us at our old address and send it to our new one.

Our problems started with moving to Wayne's parents for two weeks while we waited for settlement on the house. I would have just held our mail but this stops all mail to the property and our downstairs tennant Johno would not have been pleased with this so instead I redirected from 20 Sutherland Crescent to Wayne's parents address. That worked.

We moved into our new house and so I redirected from 20 Sutherland Crescent to our new house. Well I thought I did however NZ Post then redirected from Wayne's parents to our new house. Strangely not much mail comes to you at an address that you have only been in for two weeks!

I rang and was told it was fixed. And of course it wasn't. I rang again and was told that it couldn't be done over the phone and I had to drag my tribe to the postshop to provide identification for it to be changed.

Now my children will be perfect angels until they get through the door of a post shop! I don't know why I seem to always get a huge queue and I end up having moaning and whining children which seems to stop as soon as we are out the door.

So now all the addresses are right but still mail not redirected - more and more phone calls and visits to the branch.

Then it all seems good.

Until parcels of mail start arriving again with Johno's handwriting. I take a deep breath and hope that it's just a one off. But of course it's not.

But today we have got mail for 15 Sutherland Crescent! So we can't get our own mail but have no problem receiving mail for another household!

Arrrrrrrrrrrrrrgh!